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• Look for patterns of disparagement. If a particular type of disrespectful language occurs frequently, address it directly with students and teachers (see also Model Statement for Addressing Widespread Bias Speech). For example, one Missouri civics teacher responded to widespread use of the terms "faggot" and "gay" by inviting a representative from Parents, Families and Friends of Lesbians and Gays (p-flag) to talk to freshman classes.

• Post reminders about respectful speech. One example for a classroom or cafeteria poster might be "Words can hurt. Words can heal."

• Respond to non-verbal derision. If a student mocks another's appearance, mannerism or mobility, call the offender's attention to the fundamental issue of respect. Reassure the targeted person that such behavior will not be permitted.

• Recognize hate symbols that appear at school. Review the section Symbols of Hate to identify hate symbols that may be displayed on clothing patches, bumper stickers, notebooks, tattoos, graffiti and the like. Ask one knowledgeable, sensitive person to keep abreast of hate symbols, to periodically educate teachers about the symbols, and to be available to talk to students about offensive symbols that appear at school.

• Discourage the use of divisive school emblems. Common examples include the "Rebel" flag or a Native American "Warrior," which may be perceived by some students, parents or community members as disrespectful. Research the issue of mascots and consider holding a school or public forum to debate the topic.

• Sometimes a pragmatic consideration of safety can help schools break a deadlock on a divisive mascot issue. For example, Kelly Childers, a Vale, N.C., principal and former football coach, convinced students and parents that the Confederate flag had to be removed after 30 years as a school symbol by pointing out that it was so offensive to some visiting sports teams that it created serious safety issues. Despite walkouts by students, protests from parents and insults by schoolmates to his own daughters, the principal continued to appeal to students, the pta and athletic directors until the Confederate flag was removed as a school emblem.

• Unmask hate at Halloween. Costumes and pranks sometimes involve negative stereotyping and other hurtful messages. Recent examples in schools have included kkk robes, grotesque "Arab" masks, "Gypsy" costumes, "homeless person" and "battered woman" outfits, and displays of racist symbols. As the holiday approaches, discuss the hurt that cartoonish or sinister representations can inflict on racial, ethnic or other groups. Enlist students' help in setting guidelines for appropriate costumes, or plan holiday activities that do not include costumes.

"If I were a teacher and saw students mocking classmates with severe disabilities, I'd get those [classmates] who had observed it to brainstorm ideas for responding. Ultimately students are the best people to take responsibility for those kinds of social norms, and often they have the best ideas for how to work with the individuals involved."
Dr. Charles Peck, professor of special education, Washington State University at Vancouver.
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